PRIVACY POLICY

X-Net Software Solutions S.L.

Privacy Policy

X-NET SOFTWARE SOLUTIONS S.L. undertakes to comply with current legislation on the processing of personal data and, in particular, Organic Law 15/99, of December 13, on the protection of personal data (hereinafter LOPD). Through the following privacy policy X-NET SOFTWARE SOLUTIONS S.L. informs users of the following extremes:

  • A) Ownership of the file

    • - X-NET SOFTWARE SOLUTIONS S.L. informs the user that the information he provides through the registration on our website, the contact form or the sending of emails will be included in a file with the name of .USUARIOS WEB property of X-NET SOFTWARE SOLUTIONS S.L. with address in El Cristo Street, 30 A - Las Torres de Taco, 38108. La Laguna (Santa Cruz de Tenerife). SOFTWARE SOLUTIONS X-NET S.L. guarantees that the file is your total responsibility and that it is duly declared and registered in the General Registry of the Spanish Agency for Data Protection.

  • B) When do we collect your data?

    • The user provides personal data through the contact form, when you send us an email or browse our website. Some of these data are essential to be able to use our platform. Specifically, we collect the following data when you perform the following actions:

      • B.1) Fill out the contact form available on the web: It is one in which the user includes their data to request information or request a quote. Fields marked with an asterisk are required.

      • B.2) When using our platform: we collect data from users when they use our platform through their own and third-party cookies, such as Google Analytics or Google maps. If you want to know more, consult our cookies policy.

  • C) Purpose of the processing of personal data.

    • Fill in the contact form or send an email to X-NET SOFTWARE SOLUTIONS S.L. requesting information that each holder accepts and authorizes X-NET SOFTWARE SOLUTIONS S.L. use and process the personal data provided for the maintenance of the relationship with our users and the processing of the request made and retain it as a customer. In the same way, the data is used for statistical studies and profile analysis to provide a better service to users.

      The user is informed that their data will be transferred to the collaborating entities when necessary to provide the selected services. In addition, the owner of the data by accepting this data protection clause gives his express consent to X-NET SOFTWARE SOLUTIONS S.L. uses your data to send offers and promotions of our services or of third parties in the sector that may be of your interest, by the means we consider most appropriate, including electronic means. If you prefer not to receive the offers that we select for you, or that our partners can send you, we will offer through them the possibility of exercising your right of cancellation and the waiver of the receipt of these messages, in accordance with the provisions of art. . 22 of Law 34/2002 on Services for the Information Society and Electronic Commerce (LSSICE).

      Occasionally, X-NET SOFTWARE SOLUTIONS S.L. You can use your personal information to send notifications by email. These notifications will be made to inform about changes in our services or products.

  • D) What kind of information do we use from our users?

    • Data of the users that provide data in any of the available forms: The personal data that X-NET SOFTWARE SOLUTIONS S.L. Application includes name, phone number, email address and IP address.

      Data of the users of our training platform: user name, first and last name, email and academic data of the course.

      Data of users who have not communicated with X-NET SOFTWARE SOLUTIONS S.L .: Data provided by the cookies and by third parties.

  • E) How is the information of our users classified? Minimum age

    • Personal data or information handled by X-NET SOFTWARE SOLUTIONS S.L. It can be mandatory or voluntary.

      The mandatory data are those that are essential to provide the service, if not provided, we can not meet your request. All fields marked with a (*) are mandatory.

      The voluntary information is that which the user is not obliged to provide to contact us.

      The user guarantees the authenticity and punctuality of all the data communicated to X-NET SOFTWARE SOLUTIONS S.L. and will be solely responsible for false or inaccurate statements made.

      People over 14 can complete the forms, since children under the age of 14 can not provide their data without the consent of their parents or guardians.

      The services offered by X-NET SOFTWARE SOLUTIONS S.L. Through the website are intended for people over 18 years.

  • F) Confidentiality of data and security measures

    • X-NET SOFTWARE SOLUTIONS S.L. guarantees the adoption of the appropriate measures to guarantee the confidential treatment of said data established in the RD 1720/2007, of December 26, which approves the Regulation of development of the Organic Law 15/99, of December 13, of Protection of Personal information, especially guarantees the confidentiality of the data.

  • G) Exercise of rights

    • X-NET SOFTWARE SOLUTIONS S.L. informs you that you can exercise the rights of access, rectification, cancellation and opposition, identifying yourself in the legally established terms (by means of a copy of the identification or other identification document), indicating the specific right that you wish to exercise and address or Form of contact for notification at the following address: Street el Cristo, 30 A - Las Torres de Taco, 38108. La Laguna (Santa Cruz de Tenerife) or at the following email administracion@x-netdigital.com

  • H) Low commercial communications.

    • Our policy regarding email focuses on sending only the communications that you have agreed to receive. If you prefer not to receive these messages by email, we will offer you the possibility of exercising your right of cancellation and the exemption of these messages, in accordance with the provisions of art. 22 of Law 34/2002 on Services for the Information Society and Electronic Commerce (LSSICE).

    • You can request the withdrawal by identifying yourself in the legally established terms (by means of a copy of your identification or other identification document) in the following email: administracion@x-netdigita.com.

  • I) Accounts, passwords and security.

    • For the provision of services offered through the web, it is necessary to register as a user, so it is essential to create an account. It is the responsibility of the user to maintain the confidentiality of the account information, including the password, as well as each and every one of the activities that take place in it. The user must change the password provided in the first access to the platform.

      The user is obliged to inform X-NET SOFTWARE SOLUTIONS S.L. immediately in case of illegitimate use of your account or password, or if a security-related problem occurs.

  • J) Data transfer

    • Sometimes, X-NET SOFTWARE SOLUTIONS S.L. You can make personal information available to third parties with whom X-NET SOFTWARE SOLUTIONS S.L. Maintains a relationship to provide products or services to our users. X-NET SOFTWARE SOLUTIONS S.L. share personal information only to offer or improve your products, services or for advertising purposes.

  • K) Links to other websites

    • If you choose to leave our website through links to other websites that do not belong to our entity, X-NET SOFTWARE SOLUTIONS S.L. will not be responsible for the privacy policies of such websites or the cookies that may be stored on the user's computer.


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